We’re now looking for a digital mindset person to join our fast-growing, ambitious business as a Client Success Account Executive. If you are excited by the idea of working with industry leaders — clients with some of the highest brand values in this world — to help navigate the dynamic field of social influence using the latest insight and technology that will disrupt marketing as we know it, defining what will become the new normal from today’s forward, this could be for you.

Our software solutions apply signal detection, process automation, analytics and machine learning technology to a vast space of social media data worldwide to understand what influential communities are telling us, and the patterns and trends most discussed and most relevant to particular brands.

Our mission is to revolutionise how millions of content creators publishing great content directly can build an equitable relationship with brands while delighting their audiences. This impacts how the next generation of brand communication and advertising strategy can be built, how consumer insights can be gathered, and how the social media entertainment ecosystem can be built for the better.

Our primary sectors encompass luxury, fashion, and beauty with a rapid expansion to other B2C businesses such as CPG and Consumer electronics. We are supporting the global expansion in multiple locations of the most successful brands with the likes of Gucci, YSL, Clarins, Primark etc.

Responsibilities:

• Analyse influencer data via the WeArisma platform. 使用WeArisma平台進行influencer數據分析

• Download, consolidate, and deliver monthly client reports. 每月下載統整和寄發客戶報表

• Review and maintain the influencer database. 協助檢視和維護influencer資料庫

• Support platform training and day-to-day usage for clients. 提供客戶WeArisma平台教育訓練，協助客戶使用上的疑難雜症

• You'll manage customers from Japan, South Korea, Greater China (Mainland China, Hong Kong, Taiwan), Singapore, Malaysia, Thailand, India, Vietnam, New Zealand, and Australia. Also, you'll collaborate with the WeArisma UK headquarters to support European clients. 服務客戶範圍包含日韓、中港台、星馬、泰國、印度、越南、紐澳等地，並與WeArisma英國總部團隊一起協助部分歐洲區客戶之需求

Requirements:

• Demonstrated ability as a fast learner, able to work independently promptly, actively seeks solutions through logical reasoning and data interpretation skills, and identifies trends to appropriate channels including improvement suggestions. 喜歡學習新知，通過邏輯推理和數分析技能積極尋求解決方案，可自主時間管理和獨立作業

• Have a passion for influencer marketing, and digital marketing, and detail-oriented with numbers and data. With strong analytical abilities and confidence in the use of the data. 對社群行銷、數位行銷有興趣，對數字分析細心有敏銳度

• Proficient in Google Sheets and Excel, adept at utilizing formula functions and PivotTable for efficient data processing and analysis. 擅於運用 Google Sheet 和 Excel，熟練使用函數、樞紐分析進行數據處理與分析

• 1-2 years of agency, digital marketing, social media marketing, e-commerce related experience. 代理商, 公關公司, 數位行銷, 社群經營, e-commerce等相關經驗尤佳

• Required to use your own laptop. 需自備筆電

General Interview Process:

1. Video screening
2. Face-to-face interview to assess culture fit and meet with the team

工作地點: 台北市中正區

工作時間: 周一至周五, 11:00-19:00

語言需求: 中文/精通, 英文/說讀寫中上, 若有日文或韓文能力尤佳

薪資:月薪32,000-38,000 依資歷和語言能力面議