Applications for this position are currently paused

Senior Community Manager

Job updated 2 months ago
The employer was active 8 days ago

Job Description

We are looking for a Senior Community Manager to join our dynamic team and help us scale our community efforts globally. They will play an important role in connecting with our users across the world through community building.
Our ideal candidate will have experience in building and managing communities in the tech startup environment, developing strategies to connect and engage with the PicCollage user community. This person should have comprehensive knowledge of user support and strong communication skills.
In this role, you will build and lead a team of creative and ambitious Community Managers and work closely with Product Marketers, Product Managers, and User Researchers, while partnering with senior leadership to deliver on our community goals.

  • Develop, plan and implement strategies to connect with new and existing PicCollage users.
  • Oversee and manage community projects and user support efforts.
  • Identify and implement scalable processes to improve community communications and internal user feedback delivery.
  • Hire and coach community managers to deliver on community goals and achieve professional development growth.
  • Work and communicate with leadership, marketers, visual designers, user researchers, language specialists, and product people to improve cross-function collaboration.


  • 3+ years of experience as a community leader who has successfully planned and led community initiatives that drove measurable audience growth and engagement
  • Hands-on experience in managing online community channels, user support platforms, and user feedback services
  • Strong writing skills and fluent English (written and spoken)
  • Strong cross-functional and cross-cultural communication skills


  • You have a deep understanding of North American greeting culture

Interview process

After you submit your application, the next steps are one or two video interview calls (with short written questions), followed by an onsite interview. Our interview process includes interesting exercises with our team members (e.g. pair programming, design brainstorming). Through this process, we hope you can get to know what it's like to work with us, and get to know our team and culture!

Please note that only applications through the link will be considered

View all jobs
View all jobs
3 years of experience required
1,700,000 ~ 2,400,000 TWD / year
Managing 1-5 staff
Optional Remote Work
Personal Invitation Link
This is your personal referral link for job invitation. You'll receive an email notification when someone applied for the position via your job link.
Share this job
Logo of PicCollage 拼貼趣.

About us

嗨!我們是來自矽谷的新創團隊 PicCollage 拼貼趣,主要產品『PicCollage』是一個追求自由創造及分享的照片拼貼app,主要使用者來自美國、英國及日本等國家。目前全球下載量已突破 3 億,每個月 1500 萬穩定用戶量,並且持續增長中!

在PicCollage 拼貼趣團隊我們鼓勵自由創造,擁抱差異與多元文化,致力於打造『開放、學習、分享』的工作環境。另外,我們的新產品團隊近期以『影音編輯』作為開發重點,運用 Generative AI, Machine Learning、Data Analytics等技術,致力打造使用者友善,可以輕鬆上手的 app,再戰繼 PicCollage App 之後的下一個產品里程碑!

期待遇見更多 #builders #dreamers #thinkers 來激盪創意,加入 PicCollage 和我們一起做出富有創意、好玩的軟體產品到全世界 🌏



  • Our New Products
  • Life at PicCollage
  • Tech Blog
  • PicCollage: Growing a Culture of Learning, Exploration, and Trust
  • Always Be Learning! Workshop day at PicCollage ➤
  • PicCollage Office Tour ➤
  • 屬於 PicCollage 的黑客松 : InnoFest ➤


220 ~ 220 TWD / hour

2.3M ~ 3.2M TWD / year

Mid-Senior level
1.7M ~ 2.7M TWD / year